Support Tickets
Manage and track maintenance requests and issues
Total Tickets
5
Open
3
In Progress
1
Resolved
1
#tkt-001
Zone 2 Luminaire Inspection Required
AI detected 15% output drift in Zone 2 luminaires. Maintenance inspection required to assess LED health.
OpenHigh
台大醫院 - 西址病房
hardware
1/26/2026
林志偉
2
3
#tkt-002
ICU Night Guardrail Review
Critical: 8 night guardrail violations in past 24 hours. Immediate review of ICU lighting protocols required.
In ProgressCritical
St. Mary's Hospital
compliance
1/26/2026
Dr. Michael Chen
5
8
#tkt-003
Frequent Manual Overrides in Ward B
Pattern of manual overrides detected. Review required to optimize schedule for resident needs.
OpenMedium
陽明安養中心
schedule
1/26/2026
0
1
#tkt-004
Occupancy Sensor Calibration - Wing C
Occupancy sensors in Wing C showing false positives. Calibration required.
ResolvedLow
Sunrise Senior Living
sensor
1/22/2026
Sarah Johnson
1
4
#tkt-005
Schedule Template Update Request
Request to update classroom lighting schedule for new semester hours starting Feb 15.
OpenMedium
台北市立建國高中
software
1/25/2026
黃建華
1
2